Delivery & Returns
All of our shipments are flat-packed as standard and carefully hand-packaged to prevent any potential damage in transit.
Please allow up to 5 working days for delivery in the UK, up to 7 working days for Europe, USA and Canada, and up to 14 working days for world-wide shipments.
We charge a flat shipping rate according to your delivery address which will be calculated at checkout. This rate excludes any applicable import duties/taxes.
Following the UK’s departure from the EU, VAT/sales tax is no longer charged for artworks being delivered to countries outside of the UK (excluding the Isle of Man). Instead, import duties/taxes will be chargeable to the recipient when the artwork enters Customs Clearance at the shipping destination. You will be contacted by a Customs official when the artwork has reached the destination country for payment. It is the responsibility of the recipient to pay the applicable import duties/taxes at this point to release the artwork for delivery. The amount charged is dependent on the specific country’s tax rates and is calculated according to the value of the artwork. If you have any questions, please email firstname.lastname@example.org.
For most of our shipments we use Federal Express Priority service. We will advise you by email of your tracking number as soon as the parcel is dispatched.
Please note that all deliveries require an adult signature, so someone will need to be present at your delivery address. Federal Express also require a contact telephone number for the recipient.
The majority of editions on our website are sold unframed. For framing enquiries, please email email@example.com.
If you are unhappy with the artwork you have purchased, please email firstname.lastname@example.org.